Tickets & admission
Orders, cancellations, voucher codes and everything about admission: the Ticket Help Desk answers the most common cases instantly, the ticketing team helps via tickets@messe-berlin.de.
To the Ticket Help Desk →No contact-form maze: find the people and inboxes that answer your request, at Messe Berlin and BDLI.
Three routes that answer most questions right away.
Orders, cancellations, voucher codes and everything about admission: the Ticket Help Desk answers the most common cases instantly, the ticketing team helps via tickets@messe-berlin.de.
To the Ticket Help Desk →Exhibitors, sponsors and prospects contact the sales team directly: exhibition@ila-berlin.com or +49 30 3038 2153. No ticket support on this number.
To the sales team →General questions about ILA Berlin and anything that does not fit a category: the team answers via the central inbox info@ila-berlin.com.
Write an email →Management, marketing, sales, aviation and infrastructure. Press contacts are listed below.
Questions about stand sales are answered by the sales team at exhibition@ila-berlin.com.
Your contacts
presse@ila-berlin.com · Contact us with your questions or comments.
General media enquiries: presse@ila-berlin.com · Accreditation and guidelines on the press page.
The host association in direct contact: trade fair lead and the heads of the segments.
You find the complete BDLI segment teams on the respective segment pages.
Stand application, co-exhibitors, documents: the exhibitor portal bundles every step of your participation in one place.
We will let you know first as soon as the VIP Pioneer Pass for ILA 2028 becomes bookable. Your sign-up is stored as a trade visitor newsletter flagged VIP Pioneer Pass.